Cancellation Policy

Last update 14 Dec, 2024

CANCELLATION POLICY

Thank you for your interest in this Cancellation Policy. This Cancellation Policy constitutes part of our Terms and Conditions and should be read together with our Terms of Service, Privacy Policy, Cookie Policy, and Refund Policy.

 

ABOUT THIS CANCELLATION POLICY

We are Templays of Saudi Arabia ("Templays", "we", "us", or "our"). We operate www.templays.com (our "website"). This Cancellation Policy was last updated on Thursday, 28th of May, 2026, and is the current and valid version. This Cancellation Policy applies to all subscriptions, recurring services, and ongoing accounts managed through our website.

 

GENERAL

By subscribing to any service on our website, you are deemed to accept the terms of this Cancellation Policy. You may cancel your subscription or terminate your account at any time, subject to the conditions set out below.

 

HOW TO CANCEL

To cancel your subscription or terminate your account, you must: log in to your account on our website and follow the cancellation instructions provided in your account settings; or contact us through our Contact Form and clearly state your intention to cancel, including your full name, the email address associated with your account, and the specific service or subscription you wish to cancel.

We recommend that you retain a copy of your cancellation confirmation for your records.

 

EFFECTIVE DATE OF CANCELLATION

If you cancel your subscription during an active billing period, your access to the service will continue until the end of that billing period. Your subscription will not renew for the subsequent period. If you cancel your subscription before the start of a new billing period, you will not be charged for that upcoming period. Upon cancellation, your account will be deactivated, and you will lose access to any premium features, data, or services associated with your subscription immediately upon the expiration of the current billing cycle, unless otherwise stated in your account settings.

 

NO REFUNDS FOR PARTIAL PERIODS

Unless otherwise specified in our Refund Policy, we do not provide refunds or credits for partial billing periods. If you cancel mid-cycle, you are entitled to use the service until the end of the paid period, but no monetary refund will be issued for the unused portion of that period.

 

RECURRING SUBSCRIPTIONS

If you have enrolled in a recurring subscription, you agree to be billed automatically at the beginning of each billing cycle until you cancel. It is your responsibility to ensure that your payment method is up to date. Failure to update your payment method may result in the suspension of your service without prior notice.

 

TERMINATION BY TEMPLAYS

We reserve the right to suspend or terminate your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to: breach of our Terms and Conditions; failure to pay any fees due; suspicion of fraudulent activity; or violation of applicable laws or regulations.

 

In the event of termination by Templays, you will not be entitled to a refund for any prepaid fees, except as required by applicable law.

 

DATA DELETION

Upon cancellation or termination of your account, we will retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, including for legal, accounting, or reporting requirements. After this retention period, your data will be securely deleted or anonymized in accordance with our data retention practices.

 

CHANGES TO THIS CANCELLATION POLICY

Templays may change this Cancellation Policy at any time without notice. Any amendment will be effective immediately. Your continued use of our website or services after any amendment constitutes an agreement by you to comply with and be bound by the amended Cancellation Policy. Accordingly, you should read this Cancellation Policy from time to time for changes.

 

GOVERNING LAW

This Cancellation Policy shall be governed by and construed in accordance with the laws of Saudi Arabia, without regard to its choice of law provisions.

 

CONTACT

If you have any questions regarding this Cancellation Policy or require assistance with cancelling your subscription, please contact us through our Contact Form.